Let Us Know.
Although we do everything we can to help you submit an error free application, occasionally users are dissatisfied with the service we provide. In the situation where you might want a refund, please complete the form below for your request.
Please see the following situations that qualify for refund requests:
• No Document Upload Section – 100% refund
• After Attorney Review – 50% refund
• 90 Days After Application Purchase – 5% refund
If your application is rejected or denied by the USCIS because of an error by SimpleCitizen, we will refund your government application fees and the SimpleCitizen purchase price 100%.
Please allow SimpleCitizen up to 30 days to process refund requests.