Careers with SimpleCitizen - Workflow Configurator

Who we are

At SimpleCitizen, we make immigration work better for people & companies by transforming what are often manual & cumbersome processes into modern, automated workflows. We differentiate from the competition through relentless focus on our customers: the immigration applicant & the people who work at our client companies managing global immigration & mobility programs. We are laser focused on creating delightful user experiences, efficient processes & easy access to data & information when it is needed.

Since our founding in 2014, we’ve built a reputation of doing whatever it takes to help legal immigrants to the United States obtain permanent residence & citizenship at a fraction of the cost & time, while achieving an industry-leading success rate & superb customer reviews & NPS ratings.

Over the last couple of years, we’ve taken that same attitude & innovative spirit into the corporate immigration space & just recently joined Fragomen—the largest & leading immigration law firm & services provider in the United States & around the world. For nearly 70 years, Fragomen has been exclusively dedicated to providing immigration guidance & support & has a global footprint of over 50 offices worldwide supporting immigration into more than 170 countries. Fragomen’s professionals are recognized as the world’s preeminent immigration practitioners & thought leaders in their respective jurisdictions. This exciting acquisition will provide SimpleCitizen with financial backing & a broad base of exciting clients, enabling us to continue to improve the immigration experience for hundreds of thousands of workers around the globe.

Opportunities to truly disrupt an industry are not that common, but this is one of them. In partnership with Fragomen, the stage is set for SimpleCitizen to transform the multi-billion-dollar corporate immigration industry. We will win because of our uncompromising customer focus, our innovative approach to technology & our recent union with the preeminent legal immigration services provider in the industry.

To achieve this bold mission, we’ll need the help of the best people in product, design & engineering.

What we’re looking for

We are looking for a Workflow Configuration Analyst to assist in implementing & maintaining the wide variety of immigration workflows in our digital immigration case management platform. Configuration Analysts will build key pieces of various Global Immigration applications for both construction of new immigration workflows & modification of existing ones. We are looking for Analysts who have a technical mindset, are quick learners, strive for efficiency & quality & are looking for an opportunity to make a significant impact. Our configuration platform is built on the Django framework. Prior experience with Django is not a requirement & are considering any candidates who demonstrate an ability to learn & adapt to new tools & systems quickly.

Responsibilities

• Gain familiarity with a variety of immigration requirements & processes
• Automate immigration processes for consumers & business clients
• Design & implement new immigration/work authorization questionnaires
• Iterate on updates in tandem with design & product teams
• Configure & maintain scalable workflows with a focus on reusability
• Adapt & learn new technologies

Qualifications

• 1+ years of relevant work experience
• Strong ability to analyze complicated processes
• Experience with version control systems (preferably git)
• Strong understanding of good DRY principles
• Basic understanding of industry security practices
• Effective teamwork skills

Nice to have (candidates with these skills will receive preference)

• Familiarity with Django (specifically Django Admin)
• Demonstrated ability to draft & read flowcharts
• Familiarity with web-based applications
• Understanding of JSON
• Familiarity with HTML
• Understanding of XML