Customer success stories

We're on a mission to help people achieve the American dream. Here are a few of their stories.

Reviews on Google

Customer testimonials

Green Card Stories

Olivia & Nick

I initially had my doubts about using a website to apply for a green card but it turned out to be awesome. I had no idea how to get started but SimpleCitizen walked me through the whole process and a week later my application showed up at my house all ready to go. All I had to do was sign it and then send it to the government. I have a lot of international friends and family and I always recommend SimpleCitizen to them. Great service!

Alexis & Jennifer

Al inicio tuve muchísimas dudas sobre como comenzar mi proceso de inmigración, luego como llenar toda la papelería que necesitaba o pensaba que necesitaba. – Una amiga me dijo de SimpleCitizen porque ella lo usó, y ya no tuve ni que pagar miles de dólares al abogado que me iba a ayudar y el servicio incluyó todo el llenado de mis formas, tradujeron mi acta de nacimiento gratis y me llegó el paquete a mi casa listo para firmar y enviar al gobierno!

El servicio al cliente también excelente, nunca me dejaron sola, todo el tiempo contestaban mis dudas.

Ampliamente recomiendo este servicio a la gente que necesita apoyo y asesoría para este tramite que se ha vuelto tan sencillo gracias a la tecnología y al equipo de profesionales.

Ha & Mickey

I honestly could not have done it without SimpleCitizen! After learning about the green card process, my wife and I were totally overwhelmed by all the paperwork needed to be done. That’s when SimpleCitizen saved the day.

The website and user interface make it easy for anyone to easily and successfully fill out their paperwork. SimpleCitizen has designed it so that you can swiftly finish all the paperwork you need by easily inputting information into pre-specified fields.

Most importantly, SimpleCitizen mailed me my completed packet all in the correct order leaving me with the easiest step of all – mailing it in to the USCIS office!

Kelly

Very easy, friendly, efficient process. I love the packet they sent back to me.

It arrived when they said it would..packaged nicely…in the proper order…I just had to sign it, attach pics and send. I sent it out the same day I received it from them…it was that ready. They even included an addressed envelope to send it in. And it was printed on very nice paper.

I found the USCIS website very difficult to navigate and understand ( I have a Master’s Degree), Simple Citizen was "simple" to understand.

EunJoo

I used SimpleCitizen to renew my green card which was 2-year conditional permanent residency. I answered all of the questions which only took me about 20 minutes. Gathering documents was time consuming but with SimpleCitizen’s help, I was able to gather all of the required supporting documents. They double-checked my application with the licensed immigration attorney. Once it (assembling my application and the attorney review) was all done, they mailed me my application all ready to go. All I had to do was sign where it was marked with the sticky notes.

Sandra

I had a GREAT experience with simplecitizen. Super simple, easy, fast and very helpful! I highly recommend them!

Hunter & Claudia

I’m glad I stumbled on this service, it helped me save a few thousands of dollars of attorney fees. And also helped me submit forms that I didn’t even know about. However the service is only to help you organize your documents and make sure you have all the needed papers. You need to stay on top of it and eventually submit your application yourself. which I believe as a citizen-to-be, this is an important exercise.

The duration took a little longer than promised, but I was still satisfied with the quality of the service and the prompt communication. I would highly recommend.

Joseph & Vivian

So this is the first time I have made a review on a service and I just had to do it because this is by far the best service I have ever received in my entire life! All my thanks goes to the wonderful customer service rep that I have chatting with. ” Alexia ” I can’t imagine how much better service I could have gotten. She answered all my questions with links to further educate me… All the questions I never could even get answered during my personal research. I’m so glad I came across simple citizen and very grateful that someone like Alexia was there to put me through! Thank you so much Simple citizen and Alexia.

Changchang & John

The software was easy to follow. Their employees were so nice and went the extra mile to make sure any concerns we had were resolved. It saved a lot of money and time.

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Real customers, real stories

I had no idea how to get started but SimpleCitizen walked me through the whole process and a week later my application showed up at my house all ready to go.

olivia | United Kingdom

They were with me throughout all the different steps to answer questions, to clarify certain things, and to help me out. And if it was something beyond their scope of understanding, they had an entire team of legal advisors & lawyers, specializing in immigration law, to help out.

moe | Mexico

The idea of getting a Green Card was really scary because lawyers are so expensive and doing all of the paperwork by ourselves, it was really daunting because the idea of making a mistake and having it sent back was just not what we wanted.

Overall, I would definitely recommend SimpleCitizen to anyone looking to get a Green Card. They really are simplest and easiest option.

vivian | Canada

I recommend SimpleCitizen. They're going to work with you. They're going to get to know you're case. They're going to make sure that everything is done properly – every single detail matters to them. I had a really good experience.

josef | Peru

Customer Reviews on Google

Moumin Khan

Jan. 2018

Simple Citizen is a wonderful service that truly enables you to apply for immigration services in a precise and clear way. The team is incredibly knowledgeable and helpful in with immigration law and helps you through each step of the way. Me and my family have used them twice for green card applications and they truly stood by us during the entire process until we got our green cards in hand. At the price point they offer, with the service they provide, the professional value is an incredible bargain. Its turbo-taxes but for immigration with your own team of attorneys at your service and support. Very happy I picked up the phone and called them when I started my application

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Ha Hoang

Feb. 2018

I have never written any review online, but for SimpleCitizen (SC)-a service that helps my American dream come true, a short review won't express enough my journey and appreciation toward SC.

After wasting 4 months trying to figure out the green card requirements by myself, I gave up and started to use Simple Citizen (Sept, 2015) which surprised me on how everything turned out so easy on their website. Needless to say that they have all the documents ready for me to fill out with step by step instructions, they provide all the services (Supporting Document Translation, Immigration Attorney Review, etc.) that could cost me thousands of dollars doing it by myself. It also amazed me of how detailed their service is (printing and shipping the final application that was neatly organized with marked of where I and my husband had to sign, where to place the check and pictures, where to mail the package, etc.).

During the process and even after I submit my application, SC team is always there to answer questions and check on every updates of the application. SC team, especially Sam, was not only very professional and knowledgeable, but also very personal, that gave me so much comfort on this frustrated process. I got my 2-year green card only after over 5 months (Feb, 2016) and now in the process of renewal. I have introduced SC to my friend who also quickly become a permanent residence through its' help. I will definitely continue to use SC in my journey of becoming a US citizen.

Thanks SC for everything you have provided! Thanks everyone for staying til the end of my lengthy post ;).

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Ismise Luke

Jan. 2018

What an outstanding service. The website is very user friendly, easy to navigate and they offer a free chat service to help you with any initial questions you have. Considering a lawyer can cost upward of $3,000, these guys will help you with your application step by step for just a couple of hundred dollars. Thanks to their great service (Sam in particular) I filed perfectly with no stress or worry for a fraction of what a lawyer would have cost me. Well worth it.

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Amanda Clayton

Jan. 2018

I would recommend this service to anyone. I can not praise the team enough. First off, the online application itself is so simple and easy to use. Step by step, you simply fill in responses to questions and then you can review with support your answers. Once completed, SimpleCitizen sends you a completed professional packet that you send to the government – You have a online copy and a physical copy too. They help you every step of the way from the form to the medical, and once filed they continue the support.

I feel the need to write this review, as my case was a little more complicated and I hit a few hurdles. When I contacted SimpleCitizen, they came back to me immediately with practical support in form of letters, policy, and legal support. At no point was I asked to pay any further or additional costs. I was astounded at the personal support and the ongoing telephone, online, and email support I have received.

Thank you so much! Without you, I would not have obtained my green card. Again, thank you, specifically Sam. You were amazing! More than I could have hoped for when I started the process.

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Arif Khan

Jan. 2018

Really great service, customer orientation and a sound technical product. I'm grateful i found out about Simple Citizen and it made dealing with the number of forms a breeze. Thank you to Sam and his team for going beyond the call of duty!

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Saima Khan

Jan. 2018

Sam and his team answered my endless questions even till this day. They calmed my nerves and were with me every step of the way. They helped me when I panicked and most importantly they did everything calmly and professionally. If I was upset about something they listened and helped me fix it. They went the extra mile and are still there for me! I am thankful for them! Thank you simple citizens!

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David Menzies

Nov. 2017

An attorney wanted to charge me $3k to do what SimpleCitizen would essentially do for around $350. Of course with an immigration attorney you get other benefits, including face-to-face help and representation at the immigration interview, but I decided to go with SimpleCitizen for the savings. They were always online to answer my questions promptly and provide me with the information I needed. Once they sent me my completed application I took it to my attorney to have them double check it, which cost me around $300. So in the end I saved over $2k.

SimpleCitizen is a serious company and one of the easiest and affordable ways to fill out your immigration paperwork. I highly recommend them!

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Elle S

Jan. 2018

I used SimpleCitizen to apply for my Green Card, EAD, and Advanced Parole. Dealing with Sam mostly, I found their services to be extremely easy and straightforward. Their responsiveness to my questions were incredible. I submitted my application and received all the paperwork from USCIS as expected. When the time came for me to renew my EAD, I contacted SimpleCitizen again and within a day, they sent me the completed forms to submit (without any additional charges).

Today, we had our immigration interview. It was far less stressful than we had imagined. Our case officer said she has never seen a better put-together package of supporting documents.

I can't recommend them enough for making a tedious and arduous process so easy. Thanks!

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4.8

Rating on Google

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