Careers with SimpleCitizen - Workflow QA
Join our team.View Other Positions
Help us empower immigrants around the world to find new opportunities, achieve the American dream, & save millions of dollars in unnecessary legal fees.
Workflow QA | Full-Time
Salt Lake City, UT | Remote
Who we are
At SimpleCitizen, we make immigration work better for people & companies by transforming what are often manual & cumbersome processes into modern, automated workflows. We differentiate from the competition through relentless focus on our customers: the immigration applicant & the people who work at our client companies managing global immigration & mobility programs. We are laser focused on creating delightful user experiences, efficient processes & easy access to data & information when it is needed.
Since our founding in 2014, we’ve built a reputation of doing whatever it takes to help legal immigrants to the United States obtain permanent residence & citizenship at a fraction of the cost & time, while achieving an industry-leading success rate & superb customer reviews & NPS ratings.
Over the last couple of years, we’ve taken that same attitude & innovative spirit into the corporate immigration space & just recently joined Fragomen—the largest & leading immigration law firm & services provider in the United States & around the world. For nearly 70 years, Fragomen has been exclusively dedicated to providing immigration guidance & support & has a global footprint of over 50 offices worldwide supporting immigration into more than 170 countries. Fragomen’s professionals are recognized as the world’s preeminent immigration practitioners & thought leaders in their respective jurisdictions. This exciting acquisition will provide SimpleCitizen with financial backing & a broad base of exciting clients, enabling us to continue to improve the immigration experience for hundreds of thousands of workers around the globe.
Opportunities to truly disrupt an industry are not that common, but this is one of them. In partnership with Fragomen, the stage is set for SimpleCitizen to transform the multi-billion-dollar corporate immigration industry. We will win because of our uncompromising customer focus, our innovative approach to technology & our recent union with the preeminent legal immigration services provider in the industry.
To achieve this bold mission, we’ll need the help of the best people in product, design & engineering.
What we’re looking for
We are looking for a Workflow QA to assist in the documentation and testing of user stories for the wide variety of immigration workflows in our digital immigration case management platform. QA Engineers will test key pieces of various global immigration applications for both new immigration workflows and improvements of existing ones. We are hiring Engineers who will be able to test automated processes within our app and document user stories and acceptance after testing each of them. We are considering any candidate who demonstrates an ability to learn and adapt to new system tools quickly.
- Gain familiarity with a variety of immigration requirements & processes
- Test automated immigration processes for consumers & business clients
- Design & maintain documentation of new immigration/work authorization cases’ user stories
- Iterate on updates in tandem with design, product teams, & developers
- Configure & maintain scalable workflows with a focus on reusability
- Write standard documentation & KPIs with focus on reusability
- Adapt & learn new technologies
- 1+ years of relevant work experience
- Strong ability to analyze complicated processes
- Strong understanding of good DRY principles
- Basic understanding of industry practices
- Effective teamwork skills
Nice to have (candidates with these skills will receive preference)
- Demonstrated ability to draft & read flowcharts
- Familiarity with web-based applications
If you would like to apply for the position, simply click the following link & complete the application process through our hiring portal.