Request a Refund

We want to provide the best possible experience for you and your family. If you have any issues with your experience, please contact support and let us know how we can improve. If you are still unsatisfied with your application and/or experience, we will provide a full refund.

100% satisfaction guarantee

Please see the following situations that qualify for refund requests:

  • No Documents Uploaded – 100% refund
  • After Attorney Review – 50% refund
  • 90 Days After Application Purchase – 50% refund

Due to bank transfers, please allow up to 30 days to process refund requests.

Have you received a decision on your case and are not satisfied, click here to review the 100% Satisfaction Guarantee policy and fill out the form to redeem.

Request a Refund

We standby our customers and immigrants everywhere. If you are not satisfied with your experience we'll make it right.

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