Immigration Stories & Reviews

We’re on a mission to help make people’s immigration dreams a reality. Here are a few of their stories.

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Immigrants Share Their Stories

With SimpleCitizen, your immigration application is personal; tailored just for you and your individual situation. We strive to make the entire experience as effortless as possible, but don’t take our word for it. Hear what our customers have to say about us!

I recommend SimpleCitizen. They're going to work with you. They're going to get to know you're case. They're going to make sure that everything is done properly – every single detail matters to them. I had a really good experience.

josef | Peru

I had no idea how to get started but SimpleCitizen walked me through the whole process and a week later my application showed up at my house all ready to go.

olivia | United Kingdom

They were with me throughout all the different steps to answer questions, to clarify certain things, and to help me out. And if it was something beyond their scope of understanding, they had an entire team of legal advisers and lawyers, specializing in immigration law, to help out.

moe | Mexico

The idea of getting a Green Card was really scary because lawyers are so expensive and doing all of the paperwork by ourselves, it was really daunting because the idea of making a mistake and having it sent back was just not what we wanted. Overall, I would definitely recommend SimpleCitizen to anyone looking to get a Green Card. They really are simplest and easiest option.

vivian | Canada

SimpleCitizen's Customers Have Spoken

4.9 average | 1000+ reviews through Google & Trustpilot

Mafe Duran
Mar. 2025

I am extremely happy with Simple Citizen! They have made the green card application process so much more understandable and digestible, making an overwhelming experience feel manageable. Their services are not only affordable but also offer different options to fit various needs. The transparency and organization are truly impeccable—everything is laid out clearly, and you always know what to expect.
What makes Simple Citizen even more amazing is that they go beyond just simplifying the process. They offer different types of support, which is a fantastic bonus. If your case requires additional legal consultation, they have the resources to provide it, ensuring you get the right guidance.
This isn’t just a company that makes paperwork easier—it’s a company that genuinely supports you throughout your entire case. My experience with them has been nothing but great, and I 100% recommend them to anyone going through the immigration process!

Bless Barack
Feb. 2025

I am incredibly grateful to SimpleCitizen for their exceptional support throughout my green card application process. From the initial consultation to the final approval, their team exhibited professionalism and expertise that made a complex process much smoother.
The support I received was thorough and personalized, addressing all my concerns promptly. They kept me informed at every step, ensuring I understood each stage of the process. Their online platform was user-friendly and efficient, making document submission and communication seamless.
I highly recommend SimpleCitizen to anyone navigating the immigration process. Thank you to the entire team, especially Sierra, for your dedication and expertise!

Michael Lewis
Feb. 2025

SimpleCitizen made my immigration journey remarkably simpler and more cost-effective. Their platform is safe, reliable, and user-friendly, and there is always someone available to clarify any concerns. I especially want to acknowledge my case manager, Will, who patiently helped me correct my errors and inconsistencies, ensuring my application was perfectly compiled before submission in mid-January. My biometrics appointment was scheduled shortly after.
One feature I highly recommend is upgrading to the package that includes printing, compiling, and shipping the entire application right to your doorstep. Not only does it save you from exhausting your poor printer or pocket at Staples...(and potentially a small forest!), but it also guarantees professional-quality documents. They packaged everything perfectly, with clear instructions on what to do next, so nothing was overlooked or missing.
By handling the paperwork and guiding me through each step, SimpleCitizen saved me a significant amount of money in lawyer fees. Their professionalism, efficiency, and reasonable pricing made an otherwise daunting process smooth and stress-free. I highly recommend SimpleCitizen to anyone seeking a straightforward, secure, and supportive way to manage their immigration paperwork.
UPDATE... 2/25/25 - I got my Work Authorization and SS Card in the Mail.

Tong S
Feb. 2025

I used SimpleCitizen for my family-based green card application. The entire process was seamless, and I couldn't be happier with the support I received. The online portal was easy to navigate, and it helped me gather all the materials and stay organized. My case manager, Hanbee, was TRULY the best. She was so supportive throughout this stressful process. Always ready to answer my questions and worked so hard to help me finalize my (almost 500-page) application quickly. Thanks to her guidance, I felt confident that my application was as strong as possible. I would absolutely use SimpleCitizen again for future immigration needs and highly recommend them to anyone!

Taiyu Lu
Jan. 2025

My case manager, Wil, and the partner attorney Marko were both highly professional and considerate. They helped me organize a large number of highly complex documents and arranged them with precision and order. During the preparation phase, I had many questions and concerns, but Wil’s expertise and quick responses reassured me. Knowing there was always someone I could reach out to who would be there to support me made me feel incredibly secure. My experience with SimpleCitizen rivaled that of working with professional immigration law firms I’ve collaborated with in the past — and in many ways, SimpleCitizen outshines them in terms of timeliness and reliability, thanks to Wil’s exceptional efforts.
If you’re still considering whether to use SimpleCitizen, my advice is not to hesitate. I believe most case managers at SimpleCitizen are as professional and dependable as Wil. Having such a dedicated team handle my immigration application has given me great peace of mind.

Alejandra Camacho
Mar. 2025

Excelente, muy buena atención responden cada que uno necesita una información, te piden lo necesario para que tu caso sea exitoso. La verdad que quede muy contenta con todo mi proceso gracias a ellos.
Excellent, very good service, they respond every time you need information, they ask you what is necessary for your case to be successful. The truth is that I was very happy with my entire process thanks to them.

Aylar Muhammedova
Feb. 2025

Absolutely amazing experience! SimpleCitizen made everything so much easier for me, and I couldn’t be more grateful. A friend recommended their service, and now I can confidently say they were right!
A special thanks to my case manager, Lindsay, who was always kind, patient, and incredibly helpful throughout the entire process. She answered all my questions with care and made this journey smooth and stress-free.
Thank you, SimpleCitizen, for your outstanding support—you truly are the best! I highly recommend this service to anyone in need of immigration assistance!

Rachel Bennett
Feb. 2025

SimpleCitizen is a COMPLETE lifesaver. The weight I felt at the possibility of having to navigate this on my own was completely lifted, and I felt supported every step of the way as I completed my immigration applications. So grateful.

Rachel Bennett
Feb. 2025

SimpleCitizen is a COMPLETE lifesaver. The weight I felt at the possibility of having to navigate this on my own was completely lifted, and I felt supported every step of the way as I completed my immigration applications. So grateful.

animasaun emmanuel ayo
Jan. 2025

I want to express a profound appreciation to this team. They simplify the process of AOS, they respond to questions timely, and send your package neat and tidy. I recommend them, especially if you need some help as a form of assurance your forms are filled right, and you can't afford the services of a professional lawyer. Thank you Jesus, thank you Hanbee, thank you Sierra, thank you Simplectizen.

Matt Chan
Apr. 2024

I enjoyed working with my case manager Hanbee at SimpleCitizen. She was very responsive and quick turnaround times on documentation reviews. She went above and beyond to help me navigate through the process. Thank you!

Yira Tovar
Apr. 2024

Such an amazing services from everyone here! They were so helpful with every single question! I got my packet perfectly organized ! I really recommend 100/10

Jiahui Chen
Apr. 2024

Marieka provided exceptional service! Her timely responses and dedication to assisting me, even after hours, were truly commendable. I highly recommend Simple Citizen to anyone seeking efficient and reliable assistance with immigration matters. Thank you, Marieka!

Patience Songo
Apr. 2024

Dear SimpleCitizen Team,I wanted to express my sincere gratitude for the invaluable support and assistance you provided me throughout the process of obtaining my green card. Your platform made what could have been an overwhelming and confusing journey remarkably straightforward and manageable.From guiding me through the necessary forms to providing prompt and helpful responses to my questions, your team's expertise and dedication were evident every step of the way. I truly appreciated the user-friendly interface and the clear instructions, which helped me navigate through the complexities of the immigration process with ease.Thanks to SimpleCitizen, I am now a proud holder of a green card, and I owe a significant part of this achievement to your exceptional services. I will not hesitate to recommend SimpleCitizen to anyone in need of assistance with their immigration journey.Once again, thank you for your outstanding support and professionalism.

Inseo Yoon
Apr. 2024

Simple citizen helped me so much! I loved working with Hanbee. She was super nice, helpful and knowledgeable about the whole process.

Ishrat Zahan Mahmood
Apr. 2024

I recently completed my immigration application process with SimpleCitizen, and I am compelled to share my exceptional experience, particularly highlighting the invaluable support provided by my case manager, Hanbee.
From the outset, SimpleCitizen streamlined what I anticipated to be a daunting process. The initial attorney meeting set a solid foundation, offering clarity and direction. The attorney meticulously reviewed every detail of my application, ensuring accuracy and compliance, which instilled a deep sense of confidence in me.
Filling out the forms, a task that seemed overwhelming at first, was made straightforward thanks to SimpleCitizen's user-friendly platform. The guidance and instructions provided were clear and easy to follow, making a complex process manageable.
However, the true standout of my experience was Hanbee. Her professionalism, promptness, and genuine dedication to my case were beyond what I could have hoped for. Hanbee was always there, ready to assist, answer questions, and provide updates. Her commitment to excellence was evident in her willingness to work back and forth with me, ensuring that every step was completed perfectly. Hanbee's support didn't just end with filling out forms; she also oversaw the printing and shipping of my application, ensuring that everything was in order and delivered to my home with precise information.
The level of personalized care and attention to detail provided by Hanbee made a significant difference in my application process. It was clear that she was not just doing a job but was genuinely invested in my success. I owe Hanbee a debt of gratitude for her unwavering support and for making this journey smoother and less stressful than I ever imagined possible.
In conclusion, my experience with SimpleCitizen and Hanbee has been nothing short of outstanding. To anyone navigating the complexities of immigration applications, I cannot recommend SimpleCitizen enough. With Hanbee as your case manager, you are in the best hands possible. Thank you, Hanbee, and SimpleCitizen, for your exceptional service. You have my heartfelt appreciation. <3

Nidhi Gogia
Mar. 2024

I recently utilized SimpleCitizen to navigate the complexities of applying for a family-based green card, and I'm extremely satisfied with the experience. Their platform made the entire process straightforward and easy to follow. With their step-by-step guidance and checklist system, I completed all the necessary forms accurately and on time.
Moreover, I want to highlight the exceptional support I received from Daniel, my dedicated case manager. He was exceedingly prompt and thorough in addressing all my questions and concerns, which provided me with reassurance throughout the process.
In summary, SimpleCitizen not only met but exceeded my expectations, and I wholeheartedly recommend their services to anyone seeking assistance with their immigration paperwork.

Nishanth Pavinkurve
Mar. 2024

I worked with Marieka from SimpleCitizen and she was amazing!! She gave me detailed feedback and instructions on correcting some errors I had in my application, and explained the lawyer feedback in great detail as well, which was incredibly helpful. She is also super quick to reply, and I greatly appreciate the time and effort she put into my application. I am very grateful for her and I hope everyone can take advantage of SimpleCitizen's services, it was totally worth it in my case!

Michele Souza
Mar. 2024

The service is really good and easy to use, and the people who work with them have been very helpful even after I submitted the application. A special thanks to Marieka, who's always quick to respond. I did a lot of research and this was the most well-recommended service. I'm so glad I found out about it. the only tough part is the pricing, which could be cheaper. The whole immigration process is extremely expensive, which means low-income people are at a disadvantage even when trying to improve their lives... It would be great to see a discount for people of low income backgrounds. Thanks!

Qadeer Quraishi
Mar. 2024

This website is so amazing. They simplify the whole process in such a good way. They help you with each and every step. They literally mail you the whole application ready made to be sent to USCIS. It's like being Spoonfed honestly.
Any questions and stuff I was hesitant about, my case handler Ketsia did a wonderful job. She responds Soo quick and helped me alot. Even when I asked her the dumbest and most obvious questions, she was very kind enough to respond right away and clarify everything. Ketsia definitely needs a Raise, as she is a wonderful person to work with.
>Overall, my experience was great with Simple Citizen

Namrata Dev
Mar. 2024

I couldn't be happier to have found Simple Citizen. The thought of having to pay thousands in lawyer fees and still spend hours collecting information for our application was daunting. The platform that they offer is extremely easy to navigate and the support provided by their team is incredible. Daniel, my case manager was extremely efficient, thorough and quick with his responses to all my questions (big & small!). This process can be really intimidating and I'm just really happy to have worked with simple citizen to get everything ready!

Tatiana Osorio Montoya
Mar. 2024

My experience with SimpleCitizen has been incredible. The website is user-friendly, but what's most important is that they have a team of people who constantly respond to your questions and do their utmost to assist you. The package is incredibly well-organized; everything is clear, neat, and punctual. Using this service was the best decision my husband and I made. Initially, when we saw the high ratings, we were surprised, but now we can confirm them for ourselves. It truly is a high-quality service at a very good price. Thank you.

Minci Zhang
Feb. 2024

Very nice service! I got my greencarid 7months after submitting the application with no questions asked or additional docs required from USCIS. Definitely worth the money! They respond to questions about your case really quickly too.

Tatiana Atencio Velasquez
Feb. 2024

I just doing the process with SC They are being a team very effective and efficient helping you in all the process and the questions that you can have, I fully recommend them

Immigration Stories, Written by Actual Customers

The immigration process can be overwhelming, but we’ve made completing your immigration application straightforward with our personalized service and easy-to-follow process. SimpleCitizen customers from all over the world have shared their stories about how using SimpleCitizen helped make their immigration journey easier.

I cannot express enough how grateful I am to SimpleCitizen for their invaluable support throughout my citizenship process. From the very beginning, they made the complex process so much easier to navigate, and their team was always available to answer any questions or concerns I had. Thanks to SimpleCitizen, I am now a proud citizen of the United States.

mickey | Nepal

Al inicio tuve muchísimas dudas sobre como comenzar mi proceso de inmigración, luego como llenar toda la papelería que necesitaba o pensaba que necesitaba. – Una amiga me dijo de SimpleCitizen porque ella lo usó, y ya no tuve ni que pagar miles de dólares al abogado que me iba a ayudar y el servicio incluyó todo el llenado de mis formas, tradujeron mi acta de nacimiento gratis y me llegó el paquete a mi casa listo para firmar y enviar al gobierno!

alexi | Mexico

I initially had my doubts about using a website to apply for a green card but it turned out to be awesome. I had no idea how to get started but SimpleCitizen walked me through the whole process and a week later my application showed up at my house all ready to go. All I had to do was sign it and then send it to the government. I have a lot of international friends and family and I always recommend SimpleCitizen to them. Great service!

olivia | United Kingdom

stories from the immigration community

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Spanning over 80 countries across 6 continents, we’ve helped people from all over the world throughout their immigration journey. At SimpleCitizen, we take pride in making their immigration dreams a reality.

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Frequently Asked Questions

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  • How does SimpleCitizen work?
  • After you complete the eligibility quiz and sign up for your SimpleCitizen account, you will officially start your journey with us by filling out your SimpleCitizen questionnaire - which collects all the information needed to fill out your USCIS forms. Throughout the questionnaire, you will be asked to upload certain documents that help support your application and prove your eligibility for the immigration benefit you are requesting from USCIS. SimpleCitizen will also translate any government-issued documents that are required by USCIS for you. Once your questionnaire is complete and your supporting documents have been uploaded and translated, you will submit your application for review by an independent licensed immigration attorney. The average wait time for attorney reviews is 5-10 business days.After the attorney completes their legal review, you will then be assigned to a case manager who will share the attorney’s feedback and easy-to-follow instructions on how to improve your application using the tools available with your SimpleCitizen account. Once you have made the requested changes, you will carefully review a PDF version of your compiled application and approve it for finalization. Depending on your package tier, we can even ship the entire application to your home or a FedEx office for pickup. You will just need to sign your forms, include your applicable USCIS fees, passport-sized photos (if required), and mail the package to USCIS following the detailed instructions we have included in your package.Read More
  • How much does the immigration process cost?
  • Here at SimpleCitizen, our mission is to streamline the immigration process by making it easier to understand and more affordable. The price of your SimpleCitizen application package depends on which service level you choose. You can compare service levels and prices here.IMPORTANT: You will need to pay your USCIS filing fees. They are NOT included in your SimpleCitizen service fee. Additionally, USCIS fees vary based on application type and are subject to change by the government. We know saving for, and identifying what USCIS filing fees apply to your situation can be stressful. SimpleCitizen’s support team is here to guide you. You can also look up USCIS filing fees using the USCIS fee calculator.Read More
  • How do I know if I can use SimpleCitizen and am eligible to apply for immigration benefits?
  • We get it. Determining whether you are eligible for an immigration benefit can be very difficult for some people. That’s why we’ve created our eligibility quiz. By answering just a few questions, our software can help you figure out which immigration benefits you might qualify for on your own. After you determine your eligibility, you can get started on your selected application type. Contact our live chat for support if you have questions as you go through the quiz. We’d be happy to assist you!
  • I’m trying to decide between your Essentials, Enhanced, and Professional packages. How can I choose which package is best for me?
  • If you’re looking for a streamlined approach to preparing your application, but still want the peace of mind only an attorney review of your documents can provide, then our Essentials package offers just what you're looking for. However, if speaking directly with an immigration attorney about your situation is something you think you need to feel confident about your immigration journey, consider our Enhanced or Professional packages. If you need advice about your situation, are nervous about the interview, or just want the opportunity to sit down and talk with an immigration attorney and your options, we recommend signing up for the Professional package. While there are a lot of similarities between the Enhanced and Professional packages, the Professional package is unique in that it includes a total of three attorney consultations. While the Enhanced package offers the best value, the Professional package provides the greatest level of support.Please note: SimpleCitizen is not a law firm. We provide access to attorney support through our network of independent immigration attorneys not employed by SimpleCitizen.
  • Who will be reviewing my application?
  • SimpleCitizen partners with a network of independent immigration attorneys who review all of the applications generated by SimpleCitizen customers. Immigration attorney legal reviews usually include recommendations about making an application more accurate and complete while providing legal advice tailored to your situation. This helps make sure you are putting your best foot forward and can more successfully navigate submitting your application to USCIS.
  • How long does it take to have the application finalized and ready to send to USCIS?
  • A lot of the process timeline depends on how quickly you work through your application, provide your documents and submit for review and feedback. On average it takes approximately 2 weeks from start to finish. Some people complete everything super fast, some people take longer. Here at SimpleCitizen, we work hard to get you the feedback on your application as quickly as possible. Application reviews are completed in the order they are received, and the average turnaround time is approximately 5-10 business days. As soon as the feedback on your application is ready, you will be assigned a SimpleCitizen case manager who will share this feedback with you and guide you through the rest of the process. Once you have implemented the feedback provided, depending on the package you purchased, we will either send you a final PDF or we will ship the entire application to your address or a pickup location of your choice, ready to sign and send off to USCIS.

Can’t find the answer you’re looking for? Reach out to our chat support or explore the SimpleCitizen learning center for more info.

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