Security, Privacy and Compliance Information for SimpleCitizen
SimpleCitizen is a data processor and engages certain onward subprocessors that may process personal data submitted to SimpleCitizen’s services by the controller. These subprocessors are listed below, with a description of the service and the location where data is hosted. By default, hosting occurs in the United States. These lists may be updated by SimpleCitizen from time to time in accordance with our Terms and Conditions of Use and Privacy Policy.
- Amazon Web Services, Inc. - Hosting, storage and processing (including AI processing) of Customer Data (USA).
- Metabase, Inc. - Data analytics services and processing (USA).
- Intercom, Inc. - Customer communication support including, but not limited to, email, SMS, telephone, video call, etc. initiated from SimpleCitizen's services (USA).
- Cloudflare, Inc. - Transport Layer Security (“TLS”) protection (USA).
- RushTranslate, LLC - USCIS certified translation of customer documents initiated from SimpleCitizen's services (USA).
- WEGLOT, SAS. - translation of software interfaces into various languages on SimpleCitizen's services (USA, EU).
- Salesforce, Inc. - Slack messaging service for internal coordination and communication (USA).
- FedEx Corporation (d/b/a FedEx) - Shipping complete application packages to Customers using SimpleCitizen's services (USA).
- Simpler Postage, Inc. (d/b/a EASYPOST) - Shipping label creation for courier services to ship complete application packages to Customers using SimpleCitizen's services; including FedEx, USPS, UPS, etc. (USA).
- Functional Software, Inc. (d/b/a SENTRY) - Application monitoring software (USA).
- OpenAI, Inc. - AI processing (USA).
- OpenAI, LLC. - AI processing (USA).
- Anthropic, PBC - AI processing (USA).
- Google, LLC - Email services, data storage, AI Processing (USA).
- USCIS Online Filing - online application filing (USA).
- Formspree, Inc. – Communication routing services for customer inquiries (USA).
- Webflow, Inc. – Website content management, hosting, and form collection services (USA).
SimpleCitizen Affiliate Subprocessors
The following entities are SimpleCitizen Affiliates which may function as sub-processors in providing the services and/or for support.
- SimpleCitizen, Inc. (USA)
- Fragomen, Del Rey, Bernsen & Loewy, LLP (USA),
- Fragomen Global LLP (USA),
- Trochez Law, PLLC; and
- Any such other group companies, as may be added to this list from time to time.